On-time delivery (described as order being delivered at your facility by the date
requested on the P.O.)
Product is never late
Product is rarely late
Product is occasionally late
Product is mostly late
Product is always late
Quality
(described as the products ability to be put into service without resolving
any discrepancies)
Product is never rejected upon receipt
Product is rarely rejected upon receipt
Product is Occasionally rejected upon
receipt
Product is mostly rejected upon receipt
Product is always rejected upon receipt
Cost
(described as the cost per unit for the product)
Product is below average cost
Product is about average cost
Product is above average cost
Product is excessive in cost
Value
(described as the combination of quality, delivery and cost)
Product is Excellent Value
Product is Good value
Product is Fair Value
Product is Poor Value
What can we do to provide
better value, in your opinion (Optional)?
